Collection
and dissemination of information on Laws, Rules
and Regulations relating to electricity through
energywatch's web site Publications
and distribution such as 'How to Guides' Organization
of awareness camps for consumers' rights
Advocacy and Grievance Redressal:
Guiding
and assisting the consumers in seeking redressal
of the their grievances by taking up cases with
Regulators and utilities Interacting
with Regulators, Administrators and Peoples'
Representatives, and if need be
seeking redressal through courts of law
Be
a watchdog on Utilities* and Regulators:
Conducting
Research and Studies to provide inputs
to the Regulators for realizing the objective of
reform process. National
and international networking to bring out the
best practices and sensitize the utilities and regulators Keep
a vigil on the utilities and bringing out the anomalies
to the notice of regulators Reviewing
of Tariff orders with an objective to
balance consumer interests and sustainability of
energy sector If
need be seeking interventions of appropriate Courts
of Law
* Electricity Generation, Transmission and Distribution companies
whether public or privately held
Promoter of energy efficiency :
Presenting
the business case of Energy Conservation and promoting
renewable and alternative sources of energy to consumers
Conducting
Energy Audit both for voluntary
and mandatory compliance. Providing
technical services to consumers related to energy
conservation. Imparting
training to consumers, partner institutions and
self-help groups.